No-code solutions aim to empower non-technical people to create their own software solutions with zero need to code anything at all. The term no-code is sometimes used as a slight variation of low-code. In fact, we can often see tools defining themselves as no-code/low-code tools. …

Until now, Xatkit was “only” a low-code chatbot development platform (or better said, a chatbot orchestration platform) that you could use to create all kinds of (chat)bots with our chatbot domain-specific language. As with any low-code tool, Xatkit helps you to define chatbots minimizing the amount of code you need…

We define the concept of chatbot orchestration platform and why this is a revolution in the way that chatbots are built — Orchestration is the automated configuration, coordination, and management of computer systems and software [1]. The term became popular with the mainstream adoption of web services and service oriented architectures (SOA) as there was the need to align and complement several independent services to respond to the business needs while satisfying…

According to Gartner’s Hype Cycle for Artificial Intelligence 2021, chatbot technology is at its lowest point. Gartner Hype Cycles provide a graphic representation of the maturity and adoption of technologies and applications, and how they are potentially relevant to solving real business problems and exploiting new opportunities. In this latest…

When parsing a user utterance, we need to identify the user intention (i.e. what the user wants) but also extract the parameters in the text that will be needed to answer the request. These parameters are called entities in the NLP world. …

The goal of this post is to go over our new NLU intent classifier engine for chatbots to show how you can use it to: (obviously) Create your own chatbots (pairing it up with Xatkit or any other chatbot platform for all the front-end and behaviour processing components) Learn about…

I’m sure you often get questions from your visitors and think “but this is already on the website!”. You then added a chatbot to your site to filter out the most common questions. But what about all the rest. Adding more and more questions to the bot it takes time…

Most people are stunned when they realize that the Xatkit bot engine is written in Java. True, the vast majority of AI / Machine Learning projects are written in Python. But this doesn’t mean that you should go with Python when starting your own project. And don’t worry, this is…

Black Friday and Cyber Monday are the two single days that concentrate more sales of the whole year. Christmas sales are bigger but they are spread out over a much longer period of time. So, is your online shop ready for Black Friday / Cyber Monday? If you’re not sure…