New free chatbot plugin for WordPress

Xatkit is a very flexible platform that can be easily accommodated to generate native chatbots for a variety of platforms. Our brand new native WordPress Chatbot Plugin is a perfect example.

With this plugin, any WordPress site can include our chatbot for free and with no mandatory configuration. Ever thought about having a chatbot running in your WP site in less than two minutes?. This is your chance. Download it and give it a try right now!.

The chatbot includes a limited but yet useful set of questions it can answer. Some examples are:

• Categories and tags navigation: Display all posts of a certain category/tag. Answer questions about the most popular categories and tags
• Search functionality: Use the chatbot to provide advanced search functionality of the contents of your site. You could use the bot to replace your search field and provide a more structured search experience to the users.
• Explain what your site is about and what is the best place to start reading.
• Help visitors contact you: The bot is able to answer questions about the different ways to contact you (this of course requires you to provide this information in the bot settings but it’s completely optional).

Look at some examples of interactions your WordPress visitors you have with the Xatkit chatbot. For instance, a search conversation

or using the bot to get your contact information.

Did you notice the typo in “newletter”?. As you can see, the bot uses DialogFlow to understand your questions and even has some tolerance to errors so even if there is some typo in your visitor’s question, the chatbot may be able to get it.

In the free plan, the bot is hosted in a shared Xatkit instance on our own servers. No need for you to host yourself the bot nor to create/configure your own DialogFlow account. It doesn’t get easier than this 🙂 . The chatbot learns how to answer the above questions by using the public endpoints in the WordPress REST API or the information you explicitly provide in the plugin configuration (exposed by the plugin as additional custom endpoints). The bot will stay minimized in your home page until the visitor wakes it up.

Beyond the free chatbot for WP plan we’ve now launched a pre-trained eCommerce chatbot that comes with built-in conversations to start assisting your clients right away. The bot understands your product catalog and can use that information to answer questions about product recommendations, payment and shipment options, cross-selling,… And you can always define your own questions.

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